FAQ

Q: What is Quick Oil?

A: We are a mobile oil change service. You pick the date, time, and location and we will be there to change your oil. No lines, no dropping off your vehicle, no upselling things you don't need. Just a easy, dependable way to get your oil changed, while you do the things you'd rather be doing.

Q: Do you change oil on all vehicles?

A: We change oil on most gasoline engine vehicles. We DO NOT change oil on large diesel trucks, or rare and exotic vehicles such as Lamborghini and Ferrari just to name a couple. 

 

Q: Do you only do oil changes, and if so do you check for any other issues?

A: Oil changes is all we do. However, if we notice an issue with your vehicle we will document it so you know about it, and can choose to have it fixed. We will not fix it though. For example if you have a oil leak, we will tell you that you might want to have it looked at. We don't fix the oil leak as a matter of trust. How do you know if you really have an oil leak, or if we are just lying to you to try to upsell you something you don't need? The truth is you have no way of knowing. However, if your vehicle leaking oil has no benefit to us, there is no reason not to believe us. We want what is best for you and your vehicle.

 

Q: I don't want you to make a giant oil mess in my garage or driveway, what do you do if that happens?

A: We put down cardboard before every oil change. This helps to ensure no oil drips or drops gets on to your concreate. If that does happen we keep brake cleaner on us to instantly dissolve the oil, and clean your concreate like it never even happened. If you are worried about it, we can always change your oil in the street, assuming it is safe to do so. If you live on a busy, or narrow road, unfortunately the street will not be an option. We leave that discission up to the technician doing your oil change on whether or not he feels safe going under your vehicle on it is on the road.

 

Q: Why do you only sell full synthetic oil?

A: Great question! Full synthetic oil is the best oil for your engine to keep it running great. In the past few years the cost of conventional oil (non synthetic) has gone up drastically, while the price of synthetics have stayed roughly the same. Meaning if we sold conventional oil it would only be a few dollars less expensive then full synthetic. When you consider the fact that conventional oils have to be changed every 3 months or 3,000 miles, it is actually cheaper to use a full synthetic oil, which needs to be changed every 6 months of 5,000 miles.

Q: If I don't get my oil changed at the dealership, will it void my vehicles warranty?

A: In most cases as long as you can provide a receipt of your oil being changed, the dealer will honor it. However, it is best to double check with your manufacture to make sure that this holds true in your case.

 

Q: How long does it take to change my oil?

A: It usually takes less than an hour. However, in some cases it can take longer. For example if the last person to put your oil filter tightened it down way to much, it can take a lot of time/effort to get it off. Don't worry we won't charge you extra money, but we will get the filter off and get your oil changed.

Q: What if I cancel my service before the service is complete, will I get a full refund?

A: Yes. As long as our technician is not on the way to your location or at your location, you can cancel anytime with a full refund. However, if you cancel while he is in route to your location or at your location there will be a $20 fee. In other words we will refund your order, minus $20.

 

Q: Are you insured if you damage my vehicle.

A: We do our very best to take care of you and your vehicle. However we are human, and if something does go very wrong, yes we are fully insured to cover any losses and to make the situation right.

 

Q: How Often Do I Need To Change My Oil?

A: For most vehicles running a full synthetic oil we recommend changing your oil every 6 months or 5,000 miles, which ever comes first. Yes some oil manufactures claim they're oil can last 10,000, or even 20,000 miles, and up to a year. Simply put, we don't trust that. Not even a little. Could the oil last that long? Maybe. But really it is like playing Russian Roulette with your engine. Oil is cheap, and engines are expensive so we err on the side of caution.

 

Q: Are there any conditions my oil will last longer, or shorter than 5,000 miles?

A: Sure. First lets talk about shorter than 5,000 miles. There are mainly three reasons for shorter oil changes then 5,000 miles.
1. Towing. If you tow a lot with your vehicle. Think of towing like consistently running up hill. There is a lot more wear and tear on your entire vehicle. Most manufactures recommend if you tow a lot you should cut your fluid life in half on everything. We absolutely agree with this. We recommend changing your oil every three thousand miles if you tow with your vehicle more than you don't.
2. Oil dilution. What is oil dilution? Basically it means your engine isn't able to keep gasoline out of your engine oil. Gasoline is a solvent, and solvents break down oil. This is becoming more of a problem with modern vehicles as manufacture are switching to direct injection fuel systems. Even some of the most reliable manufactures, like Honda, have had trouble with this in the past few years. If you are worried about this just Google your Year, Make and Model and type "oil dilution" to see if your vehicle is effected. Or when we change your oil it will smell like gasoline. If this is the case for your vehicle, we highly recommend changing your oil every 3 months or 3,000 miles.
3. High engine hours. The best example of this is police cars. When a policeman is on duty his car is running, all the time. A running engine does not turn the odometer of a car. In 6 months maybe the police car only drove for 4,000 miles, but it was running for 10 times longer than every other vehicle on the road. The oil would need to be changed more often as well.

There are a few other exceptions that don't really apply for our area. These exceptions include extreme heat or cold, or dust from lets say a dessert climate.

Now lets talk about going over 6 months. Sure you can do it if your car is only driven a couple of thousand miles a year. We would not recommend going over 9 months.